130 9 Ave SE
AB T2G 0P3
Examine a strategic model for a sustainable Records and Information Management / Information Governance program. The 7-step model establishes components from program foundation, leading to business engagement and arriving at program maturity. Following the strategic overview, essential program elements are discussed in greater detail, and included a practitioner’s perspective of using the strategy and program elements along with lessons learned.
1. Strategic Overview – Examines the 7-step strategic model essential in a RIM program: from foundation, to business engagement and onto program maturity. This session discusses the program’s strategy and how experience and instinct were used to build, measure and sustain the program.
2. Driving Accountability – a framework formalizing RIM roles and responsibilities within a business unit. The framework helps the business manage their information in a consistent and systematic way. The discussion examines the framework’s structure and explores ways to implement and measure for use and effectiveness.
3. Training and Communication – Schedules, policies and procedures have their place, yet they don’t entice people to learn and apply your RIM / IG program. We’ll look at effective ways to train and communicate the program, and later demonstrate easy and “out-of-the box” ways that create interest, enthusiasm and lasting awareness for your program.
4. Measure for Improvement – Whether you began a records management program this year or have a long-running mature program, how do you ensure it remains relevant and sustainable? Measuring use and effectiveness can drive program improvements and help an organization move towards compliance. From a practitioner’s vantage point, we’ll highlight resources and easy-to-use ways to measure a program holistically, as well as individual components. We’ll close with a peek at how these measurements can help you gauge program compliance.